Information Technology

Learn how to download Microsoft Office 365! Students | Faculty/Staff


Fall migration of faculty/staff e-mail to the Microsoft Cloud

Migration of e-mail to the Microsoft Cloud is complete.

If the e-mail settings do not automatically update on your mobile device, the easiest approach is to delete the e-mail account and recreate the account. E-mail will NOT be lost if you do this because e-mail is actually stored on servers and accessed by your phone/tablet as opposed to e-mail being physically stored on your phone/tablet.

On iPhone and iPad

  • To delete – Go to Settings -> Mail, Contacts, Calendars -> Select the account you wish to delete -> Scroll to the bottom and press “delete account” -> Confirm deletion
  • To add the account – Go to Settings -> Mail, Contacts, Calendars -> Add Account -> Select Exchange and enter your credentials, your account should automatically setup

On Android

  • To delete – Settings -> Accounts -> Microsoft Exchange -> Settings -> Trash can in upper right -> Delete your username
  • To add the account – Settings -> Accounts -> Add account  -> Microsoft Active Sync -> Enter your credentials, your account should automatically setup

If any additional pop-up boxes ask:

  • Server is
  • Username needs to have the full email address a.k.a.
  • Domain should be left blank

Call the IT Help Desk for assistance at any time. See additional FAQs on our e-mail page.  


System Alerts

Fall Schedule

  • Internet Explorer 11 releases to campus on Nov. 30.
  • myNKU will be unavailable beginning 8 p.m. on Friday, Dec. 4 until 8 a.m. on Monday, Dec. 7.
  • Blackboard will be unavailable Saturday morning on Dec. 19 (midnight to 6 a.m.)
  • On-campus Internet (includes VPN) overnight on Monday, December 21.
If you notice issues with a system, please notify the IT Help Desk.

Security Alerts

Nov. 23 @ 8: 34 a.m.

An e-mail phishing attack occurred and is now blocked. The e-mail had a subject of "IT Desk" from "John O'Keeffe" trying to mimic our IT Help Desk and included a link directing you to an external website. This e-mail was malicious. If you clicked the link, please reset your password immediately.

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Information Technology